In brief 

Non-payment of bills

Non-payment of deposit or insufficient deposit balance 

Dishonesty of electricity usage

Q. When the meter was replaced by the TNB, did the right to disconnect end?

A. TNB may choose to replace the tampered meter rather than exercising its rights under Section 38(1) of the ESA 1990 immediately if evidence of meter tampering is discovered. The consumer contended that TNB was not justified in disconnecting electricity service under Section 38(1) of the ESA 1990 since TNB had replaced the allegedly tampered with meter in Karun Klasik Sdn Bhd v Tenaga Nasional Bhd [2018] 3 MLJ 749. In Tenaga Nasional Bhd v Chew Thai Kay & Anor [2022] 2 MLJ 25, on the other hand, the court found that after the impugned meter was corrected, there was no longer any problem of meter tampering, and so the crime under s.37(1) was no longer present. To invoke the power of disconnection, there has to be a continuous offence.